As my husband and I read the goal of the staff of Sartori, to provide exceptional and compassionate care, we both agreed that your goal had be met with us! My husband had shoulder surgery and we are very grateful for the exceptional care we both received. Thank you Dr. Stanford, Jan, Sabrina, Karen, Sue, Lisa and Ruth!! Also to Kathy who profusely apologized for the delay in timing. It was really minor in the scheme of things. We have a friend who is undergoing cancer treatment in a foreign country and she has to sometimes stand in line for hours to see the doctor! We are truly blessed to have a hospital like Sartori where personalized care is even possible. We are thankful to God and to the staff at Sartori, we could not have had better care.