I’m writing to thank you for the outstanding experience I had today at Covenant Lab. I had been dreading the appointment, as I generally have a hard time having blood drawn, and today I would have to have it drawn 4 times.
The lab staff that I encountered- Missy, Mary, and Penny, were extremely helpful, friendly, and caring. During my four hours there, I saw them interact with everyone from children to the elderly- giving each person the care, personal attention, and listening ear that they needed.
On 2 separate other occasions, Kiki has drawn blood for me and has also made my experiences excellent.
It is so rare these days to find medical staff who make you feel like a person instead of a number or case. Not so at Covenant Lab.
Thank you so very much!!!