My nine-year old son recently had a quick outpatient procedure on his nose. I cannot say enough about the fantastic treatment he received, starting from the staff member who held the elevator for us when we walked in the door. Margie in pre-admissions was a ray of sunshine early in the morning and Jodie, our admitting nurse and post-op nurse, was able to put my son at ease with her fun personality and constant communication with what was happening. Dr. Kippes did a nice job with stopping by to explain her role to my son and what he would experience with anesthesia. His procedure went flawlessly (Dr. Rotenberg) and the overall experience was very positive.