CARING

18 Feb

Last Tuesday I had a very minor procedure completed by Dr. Eagan. Nevertheless, I was a bit uptight about having to go into the OR and all that was involved with the procedure. It couldn’t have been a more pleasant experience than it was. Thanks to EVERYONE who assisted in ANY WAY with the procedure!!!!


Great Caring Staff!

8 Feb

I just had outpatient surgery yesterday for a torn meniscus. From the very beginning I was impressed with the professionalism and caring shown by everyone. I would like to personally thank all those I came in contact with, Marj in pre-admission, Tina in pre-and post-op, Nancy in holding, Kym, Nicole, Steve, Dr. Hohenstein, and Dr. Eagan in OR (and whoever else was there that I didn’t notice), and Nicole and Lisa in recovery. I feel so blessed that we still have a hospital in Cedar Falls that is large enough to provide the care we need, but small enough to make each and every patient feel like s/he is the most important person on the day’s schedule. Congratulations and many thanks!


Covenant Nursing Staff

6 Feb

My 17 year old had a surgical procedure today that was a little scary for her. I was amazed at how attentive, caring and beyond lovely her nursing staff (Elaine, Julie and Jen) were to both of us. They asked me several times if I wanted something to drink or some coffee as though my needs were their primary worry! They were busy enough taking care of patients and Rachel but I was so appreciative of their attention to both of us as we were their “guests”. This staff is TOP NOTCH!!


Knee Arthroscopy

2 Feb

On Jan 31, 2013 I came to Covenant for a right knee arthroscopy. Everyone I came in contact with was professional and caring. From Brenda, the P.A.T. nurse to Kathie at the reception area, Theresa Bovy the RN, Tony and Jeff from the O.R. and Veronica in PACU everyone treated me so well. They explained everything ahead of time and made my husband feel at ease also.
It was great care!


Catheter Ablation

1 Feb

On Jan. 22nd, I was in Covenant for a catheter ablation and everyone, I mean EVERYONE, that I had contact with was absolutely delightful, professional, efficient and caring! Dr. Rose,Nurses Gwen, Theresa, Sharon and Lisa and all of the other aides and special ladies treated me so wonderfully that I’d come back in a heartbeat…which is what they were correcting! :) (Hopefully it won’t be real soon.) Thank you.


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