Patient Stories

Great Experience

From the admission process to the discharge of my care, my experience for my Carpal Tunnel Surgery was amazing!! Caryl, RN in pre admission testing, and in ASU, Theresa,RN in pre op and Jodi B., RN in post op and Deb post op tech were all amazing!!! They were very friendly and the care I received was exceptionally great!!! They went above and beyond to make sure that my family and I were well taken care of. Great job ladies!!!

Thank you,
Robin R.

Cardiac Success!

Tremendous team lead by the amazing Dr. Valente! While I know it’s routine care for them, it’s life saving for those of us they touch. I had an 85% blockage in March, and they successfully placed a stent within two days. I still experienced shortness of breath throughout the summer which was puzzling. After a follow-up stress last month, Dr. Valente performed another cath to check things out. All was well – so reassuring! They are changing my meds now, and feel so much better! Thanks to Dr. Valente, Amy, Nikki – and the rest of the team that cares!

Good Experience

I had cataract surgery on November 8 and had very good care from Jill and Melinda on the admitting team at Sartori as well as from Tami, who accompanied me to the surgical suite. Everyone was very caring and professional, making the procedure quite easy and uncomplicated.

Thank You

I was fortunate to have a procedure done at Sartori on October 20, 2017. Fortunate, I feel because of the excellent care and attention received. From doctor (Dr. Mujica) to the nurses, I could not have had better service. Linda (RN) handled admission and preparation. She was patient, calming, informative, and just plain very nice. Sue (RN) handled discharge. She was both friendly and professional, providing needed discharge instructions. She offered encouragement and support. I did not meet the nurses in the procedure room. Given the little time in the procedure room, they provided efficient and effective care.

Gratefulness

In late August I was a patient in the Emergency Department on two different days. On the second day, I was transferred from ED to an inpatient unit for cardiac monitoring. I felt comfortable being at Covenant from the start as staff convey caring and skill. The nurses, admissions staff, PA, and physician gave me needed attention even as they were serving other patients. They explained well what would be done. During my stay I had a cardiac stress test. Those staff, like all the others, were superb.

In early September I was at Covenant for same day surgery. Pre-admission RNs, lab and radiology staff are all very professional. The staff on the Ambulatory Surgery Unit provided exceptional and compassionate care. I was impressed with Dr. Wait. He accepted questions and put me at ease before surgery. I was surprised that he called two days after my surgery to see how I was doing.

I am very grateful to have received such caring service from all at Covenant. Thank you.

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