I could say my experience in one word, OUTSTANDING, but I would like to tell you why. Info about me: Lynn Petersen, 215 Ardis St., Hudson, IA. My operation, a total left knee replacement, was on Monday, the 13th, at 7 AM. Surgeon was Dr. Christopher Eagan. My room was 306B. Before my operation, Dr. Eagan had worked with me for years. He scoped my knee twice and used other medical choices after the two knee scopes. After I felt it was time to do something different, Dr. Eagan suggested a total knee replacement. As I stated he ‘suggested’, he let me know it was up to me on what I would like to do next. We were both in agreement the surgery was my next step.
Everything which led up to my operation was a great experience. All the people I was in contact with were very professional and very helpful. On the morning of my operation, everyone did their job of asking me who I was, my date of birth, and why I was there today. Please inform Dr. Eagan and his staff, they did an outstanding job. Now to the nurses, they were professional, kind, friendly, sympathetic to my needs, and willing to go ‘above and beyond’ what would be expected of them (in my opinion). Amazing nurses!
Your food and cleaning personnel were very friendly. They always came in with a smile on their faces (includes nurses too). I informed the lady, who delivered the food, it was very tasty. The kitchen staff need to be commended for their food choices and the flavor.