On Sept. 15 I entered your facility to undergo a proceedure to remove a cyst from my spine. I was nervous! From the moment I “checked in” until my release late morning on the 16th, I experienced nothing but curteous, professional care by your dedicated staff. They injected humor where appropriate, consultation where needed, and reassurance always. You are to be congratulated and proud of the level of care you provide. I experienced it from the receptionist when I arrived, to the nurses and technicians who attended me, and of course to the surgical team. My sincere thanks to all of you!