I arrived at Sartori Hospital for the removal of my bursa sack around 7:30 a.m. By 9:30 I went into surgery. Shortly after noon I was on my way home. In between all this I was treated with the utmost courtesy and sincere professional expertise by every person at Sartori that I met: Karen, Julia, Erin, the anesthesiologist, a couple other nurses whose names I can’t remember, as well as Dr. Eagan. I experienced everything I had hoped would happen – all expectations were met and exceeded.
Give them all a raise or a few extra days off. Thanks again.