Dear Dr. Glascock, Zinka, Mary, Kim, Britt and crew!
Thank you all for taking such great care in preparing us for the surgery which has changed our lives. You have all been so patient, professional, and most of all: kind. The process was so easy, and we always felt well-informed, clued-in, and treated like people, not file numbers. Thank you so much for getting to know us and guiding us through the process so flawlessly.
Words can never adequately express how grateful we are to you all for your skill, knowledge, and humanity.